John, the “Ex-Disney Guy”, and former Disney Leader, is a highly sought after internationally known speaker and author of the top selling book, “Making the Customer Experience Magical Now!-How to Succeed in Business and Beat Out Your Competition Today”. John has appeared on all major TV networks, business journals and recently featured in the Virgin Atlantic In-flight Magazine, after completing five successful speaking tours in Australia. John has been given the title of “America’s and Australia’s Best Customer Experience Speaker” after inspiring audiences with over 3,500 keynotes and seminars throughout the U.S. and all across the globe. Today, John’s 30 plus years of experience, has made him the leading authority on customer loyalty, business growth and team culture environments. He has successfully coached hundreds of small businesses, franchises, and professionals to build customer brand loyalty for life, attract and keep more customers and create “whistle while you work” team environments.